Abstract

The e-government (short form of electronic government) is a new term which is about the process for decision making and implementing through modern technology. E government refers to improve the efficiency, ensure the accountability, transparency effectiveness of government through the use of Information and Communication Technologies (ICT). It is in this context, the study of e-government has become very important in the literature of social sciences, administrative sciences and public policy studies. In the present scenario, e-government is already in its second decade. More or less all countries around the world are introducing the e-government as a tool for reducing cost, saving time, improving social services and increasing efficiency and effectiveness of public sector. E-government is a comparatively new concept in Pakistan. However, being a developing country, it is facing serious problems regarding adoption of e-government in public services delivery. The underlying aim of this study is to analyze the issues related to electronic governance while focusing on the challenges hindering informed decision making and good governance in Pakistan.